Shipping/Returns

We ship with either Canadapost Regular Parcel or UPS Standard to all Canadian destinations. P.O. & RPO boxes will ship with Canadapost.

We process and ship your order within 1-3 business days. 

We offer $9.99 flat rate shipping for all of Canada.

Orders over $100 ........... SHIP FREE!!

Taxes:

Food products including all our teas are non-taxable.

Non-food products are HST/GST taxable at the rate for your provincial or territorial location.

Returns (Please Read): 

We accept returns on non-food items only. Please notify us within 14 days of receiving your order to begin the return process. All non-food items must be unused and in their original packaging. We will email you a return postage label which can be printed and attached to the return box. Once returned items are received back to our warehouse, we will promptly issue a refund.

Due to our food safety policy, our teas or food items are not returnable. If a food item item in your order has been damaged during transit or is the incorrect product, please contact us within 14 days of receiving your order and we will resolve the issue with either a replacement or refund. We do pay close attention to best before dates on all of our teas and food products and we will not ship any item that does not have a satisfactory best before date..