Shipping/Returns

**** PLEASE NOTE: WE WILL BE AWAY FROM THE STORE ... Mar.30 - Apr.15 ... Orders placed during this time will be shipped beginning Apr. 17 ****

All orders are shipped from our warehouse in Toronto Canada and we offer the following flat rate shipping as well as the FREE SHIPPING options listed below. 

CANADA:

9.99 flat rate all across Canada and orders over $60 SHIP FREE!

UNITED STATES:

12.99 & up flat rate (depending on total order amount) and orders over $100 SHIP FREE!

(Sorry, we are unable to ship to APO or FPO addresses)

Canadapost Delivery Times:

Canada:  Canadapost Regular Parcel with tracking  (2-10 business days - depending on your location).

United States: We offer US Airmail (no tracking) or US Expedited Parcel (with tracking) depending on total order amount . Both services are 5-10 business days depending on your address location.

Please note that orders shipping to the U.S. may be opened for customs inspection and subject to delivery delays. Unfortunately, we have no control over this. Customers are also responsible for any duties or taxes that may be levied by their respective customs service.

Taxes:

All food products are non-taxable.

All non-food products are HST/GST taxable for Canadian orders depending on your province or territory.

Returns: 

We  accept returns on non-food items only. Please notify us within 14 days of receiving your order to begin the return process. All items must be unused and in their original packaging. We will email you a return postage label which can be printed and attached to the return box. Once returned items are received back to our warehouse, we will promptly do a refund.

Food items are not returnable. If a food item has been damaged during transit or is the incorrect product, please contact us and we will resolve the issue to your satisfaction.